A clearer design process
Design, technology and product — and critically senior leaders — have a much clearer idea of how to run a user-centred design process.
I helped Onalytica’s design and product teams improve processes and kick-start a standardised approach to interface design.
Onalytica’s goals were threefold:
I spent time interviewing their users — both external clients and internal “power” users. I also conducted one-to-one sessions with designers, product managers and developers.
Gathering insights into how Discover solves problems for Onalytica’s users.
I ran an affinity mapping mapping session from which some strong themes emerged. I was then able to put together a full application review — this detailed the issues which were having the most significant impact on users.
Using this visual laundry list, Onalytica’s teams were able to plan out fixes for specific UX problems. Moreover, presenting findings in this way further raised awareness of users and their needs.
It was clear that many of the skills and processes they needed to improve the overall usability of their products were already in place. However, there wasn’t a single unified vision of how teams should work together from the top.
I gave a presentation to Onalytica’s management team in which I outlined a framework process and a set of clearly defined roles they needed to make this process work.
Some of the slides from a presentation on design process I gave to Onalytica’s leadership team.
Jon has improved our processes, leading to better integration of design into the business. Through his time with us, Jon raised the visibility of design across the company, making it easier to engage with stakeholders.
Karl Roche
Senior UX Designer at Onalytica
In the second phase of work I co-designed and built a front-end pattern library.
Working alongside Onalytica’s design and development teams, I created a custom build of Bootstrap. I built a pattern library interface to enable developers to pick and use components easily.
All the components compose together, so the pattern library can also be used to create a test new interface combinations quickly.
The front-end pattern library empowers developers to create consistent UI — and enables rapid prototyping for testing with real users.
Design, technology and product — and critically senior leaders — have a much clearer idea of how to run a user-centred design process.
By involving people from across the business in the design process, Onalytica’s product team has increased understanding and buy-in from everyone.
Onalytica’s new pattern library serves as both the single source of truth for developers and as a test-bed for new interface ideas.
Jon is a great communicator and steered us through the UX options and decisions to plan work effectively. We’re delighted with the results - both technically and creatively.
Andrew Macleod
CTO, Onalytica